Returns Policy

Unfortunately due to the intimate nature of our underwear, we have a stringent hygiene policy.  For hygiene purposes we cannot accept any returns or exchanges, please refer to our detailed size chart to ensure a good fit.


Regrettably, we will not be held responsible for any delivery delays that occur from unsuspecting issues beyond our control. These include but are not limited to courier issues, incorrect addresses, war and acts of God.

Cancellation and Refund

You are entitled to cancel, without reason and without penalty, your order for the Products within (7) days of receipt of the “Products” in terms of section 44 of the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act“). In such an instance you:

  • Agreement of sale will be deemed to have been cancelled;
  • Will receive a full refund of the purchase price within (30) days of the date of your cancellation of the order;
  • Undertake not to utilise the Products; and
  • You will be liable in terms of section 44(2) of the ECT Act for the direct costs of returning the Products, such as courier and/or shipping charges.